Frequently Asked Questions
Everything you need to know about working with ModiaCo — from who we are to how we work.
THE AGENCY
Who is ModiaCo?
We’re a results-driven digital growth agency focused on combining automation, SEO, and email marketing to scale businesses. We work across industries and always tailor our strategy to the client — no templates, no fluff.
Where is ModiaCo based?
We’re based in Colombia, but we work with businesses across the globe. Our processes are remote-friendly, flexible, and fully optimized for international collaboration.
What makes ModiaCo different from other agencies?
We don’t just “do” digital marketing — we build systems that compound over time. You’ll work directly with experts, receive transparent reporting, and benefit from strategies engineered for long-term growth.
Do you offer custom packages?
Yes. If none of our listed plans suit your exact needs, we’ll craft a custom offer tailored to your goals and budget. Just ask for a strategy call.
SEO OPTIMIZATION
How long does SEO take to show results?
Typically, you’ll begin seeing traction within 60–90 days. Strong results tend to compound over 6–12 months. It’s a long-term game, but the return is worth it.
Do you handle both local and national SEO?
Yes. We optimize for both — whether you’re targeting your neighborhood or scaling across regions, we tailor the SEO strategy accordingly.
Can you fix my existing SEO setup?
Absolutely. We start with a technical and content audit, then restructure what’s already there — fixing metadata, internal links, speed issues, and more.
Is SEO better than paid ads?
SEO compounds over time and builds sustainable visibility. Unlike ads, you don’t stop getting traffic when the budget stops. We often recommend blending both for balanced growth.
GMB MANAGEMENT
What is GMB and why is it important?
Google My Business (now Google Business Profile) helps your company appear in Maps, local search results, and knowledge panels. It’s essential for visibility and credibility.
What’s included in your GMB service?
We optimize your profile, post regular updates, respond to reviews, and ensure consistency across platforms. You’ll stand out in local search — not just exist.
Can you help me get more reviews?
Yes. We build custom strategies to ethically encourage reviews, respond to them professionally, and use them to build trust with potential clients.
EMAIL PLANNING
What’s the difference between Email Planning and Email Copywriting?
Email Planning is about the structure, timing, and sequence logic — while copywriting focuses on writing the actual content. Both work best together, but we offer them separately.
Do you plan both campaigns and flows?
Yes. From launch campaigns to evergreen automations like welcome, re-engagement, or cart abandonment flows — we help you map it all out.
What platforms do you work with?
We work with platforms like ActiveCampaign, Klaviyo, Mailchimp, and more. If it sends emails, we can plan around it.
Can I implement the plan myself?
Definitely. You’ll receive a complete visual map and content guide so you (or your team) can implement everything easily.
COPYWRITING
What types of copy do you write?
Landing pages, website content, email sequences, ad copy, product pages, lead magnets, and more — all focused on conversion.
Can you match our brand voice?
Yes. We study your existing assets, brand guidelines, and target audience to craft copy that sounds authentically you.
Do you offer copy audits?
Yes. If you already have content, we can review it and suggest improvements for clarity, persuasion, SEO, and tone.
Do you write in other languages?
We offer copy in both English and Spanish — ideal for bilingual markets or international audiences.
AUTOMATION SEQUENCES
What does CRM Management include?
They include cart abandonment, lead nurturing, onboarding, win-back, re-engagement, and more. Each sequence is custom-planned and optimized for behavior.
Which CRM tools do you support?
No. We handle the logic, setup, and testing. All flows are plug-and-play inside your email or CRM platform.
Can you help clean or migrate my contact list?
We’ll audit them for performance and restructure or optimize what’s needed — so your flows convert, not confuse.
GENERAL STRATEGY & MARKETING
Can I hire you for just a one-time campaign?
We organize your contact list, segment audiences, integrate lead forms, track lifecycle stages, and ensure automation flows function properly — all inside your CRM.
What’s your turnaround time?
We support ActiveCampaign, HubSpot, Zoho, Mailchimp, and more. If you’re unsure, we’ll assess compatibility during your onboarding.
Will I be involved in the process?
Yes. We handle CRM migrations, list hygiene, tagging systems, and more to keep your pipeline efficient and spam-compliant.